Privacy Policy

1. Introduction

BillerBear ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoicing service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password
• Business Information: Business name, address, logo
• Client Information: Client names, email addresses, addresses
• Invoice Data: Invoice details, line items, amounts
• Payment Information: Processed by Paddle (we don't store card details)

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• IP address and device information
• Browser type and version
• Usage data and analytics
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our Service
• Process your invoices and transactions
• Send you invoices and payment reminders via email
• Communicate with you about your account
• Respond to your requests and support inquiries
• Send administrative information and updates
• Monitor and analyze usage and trends
• Detect and prevent fraud and security issues
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security practices:

• Data is stored on secure servers (Supabase)
• Passwords are hashed using bcrypt
• All connections use HTTPS/SSL encryption
• Regular security updates and monitoring
• Limited access to personal information

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services that may collect information:

• Paddle: Payment processing (see Paddle's privacy policy)
• Supabase: Database and file storage
• Email Service: For sending invoices and notifications
• Sentry: Error tracking and monitoring (if enabled)

These services have their own privacy policies. We recommend reviewing them.

6. Cookies

We use cookies and similar technologies for:

• Authentication and security
• Maintaining your session
• Remembering your preferences
• Analytics and performance monitoring

You can control cookies through your browser settings, but disabling cookies may affect functionality.

7. Your Rights (GDPR)

If you are in the European Economic Area (EEA), you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate information
• Right to Erasure: Request deletion of your data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Export your data
• Right to Object: Object to certain processing
• Right to Withdraw Consent: At any time

To exercise these rights, please contact us at privacy@billerbear.com

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where retention is required by law.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your rights

We do not sell your personal information.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@billerbear.com
• Support: support@billerbear.com
• Website: https://billerbear.com/contact